Board Level Responsibilities
Can Do Attitude - Championing Business Change
Coaching Conversations for Managers
Corporate Social Responsibility
Creating a Positive Climate
Giving Constructive Feedback
Handling Difficult People/Situations
How to Retain your Highest Performers
KPI's and Individual & Team Performance Assessment
Managing Difficult Conversations
Managing Multigenerational Teams
Managing Quality Assurance
Menopause Matters for Managers
Moving from Colleague to Manager
Organisational Vision and Values
Performance Management in Action
Strategic Analysis - SWOT & PESTLE
Tackling Bullying and Harassment
The Role and Responsibility of the Manager
Excellent Customer Service
Gaining Agreement & Commitment
Making Sales Appointments
Managing Accounts for Growth
Managing Customer Relationships
Managing Sales Team Meetings
Maximising Incoming Business
Navigating Past Gatekeepers
Questioning & Listening Skills
Sales, Time and Territory Management
Selling Features and Benefits
Selling to Different Personality Types
Selling to Multiple Decision Makers
The 'Art' of Collaborative Selling
Understanding your Market & Clients
Using LinkedIn for Social Selling
Using Powerful Sales Language
Writing Business Proposals
Coaching Using The GROW Model
Creating and Delivering Engaging Virtual Training
How To Mentor Effectively
Identifying Areas to Coach
Identifying Development & Training for your Team
Identifying Learning Styles
Introduction to Artificial Intelligence (AI)
Successful Onboarding and Induction
The Importance of Reflection and a Personal Development Plan (PDP)
Health & Safety - The Basics
Health & Safety For Home Workers
Health & Safety For Lone Workers
Introduction to Fire Safety
Introduction to Manual Handling
Managing and Preventing Risks
The Essential Guide to Display Screen Equipment