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Course Category: Sales, Account Management and Consultative Selling Skills
Maximising Incoming Business Online Training Course
CPD Points : 1
Video Duration : 30
The delegate will learn about the essentials of dealing with incoming calls and enquiries and how to make the most of every opportunity.
Key Learning Outcomes
- Explain how much opportunity there is in incoming business
- Describe 7 key questioning areas
- Identify how to create the need
- Demonstrate how to use gentle bargaining to ensure commitment
Who Would Benefit
This module will benefit anyone with responsibility for developing or handling inbound sales enquires or looking to move into this role.
Module Price - 1 Credit
Price: £25 + VAT
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