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Course Category: Sales, Account Management and Consultative Selling Skills
Maximising Incoming Business
CPD Points : 1
Video Duration : 33
The delegate will learn about the essentials of dealing with incoming calls and enquiries and how to make the most of every opportunity.
Key Learning Outcomes
- Explain how much opportunity there is in incoming business
- Describe 7 key questioning areas • Identify how to create need
- Demonstrate how to use gentle bargaining to ensure commitment
Who Would Benefit
This module will benefit anyone with responsibility for developing or handling in-bound sales enquires or looking to move into this role.
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