Blogs & Articles
What's trending at Maguire right now...
Blog... Why business planning is so vital
There was something I witnessed recently that is worth recounting because it was an answer to a question that came from the voice of innocence, as it were. By that I mean, I was with a client in one of their management meetings recently, when the issue of what that company was going to do with their strategy going forward was raised. A junior manager then asked, “what’s the plan then?”. An honest enough question you might say, but then the young manager followed this up with “We don’t need a plan anyway as we’ll just fumble our way through it like we normally do”. Maybe it was an attempt at humour but his comments elicited a response from a a senior manager that I will try and recall as best I can, in essence at least.
Blog... Complaint or Challenge?
We are very fortunate at Maguire Training to have an outstanding team whose main objective is to provide the highest level of service we can muster for our clients. As a consequence of that we are proud to say that we rarely receive complaints about our service, which means (happily) that we have no need for a ‘customer complaint line’ as such. That is not to say that things don’t occasionally go wrong, because they do of course, however, if a mishap occurs then we try to view this as an opportunity to delight our client rather than it be a challenge.
Blog... Selling to Multiple Decision Makers
In your sales career, there are going to be times when you have to pitch or present to more than one person. This can either be a fully planned and totally expected scenario or it could be that you arrive at your client’s offices and are caught by surprise.
Blog... Qualities to Acquire for Successful Leadership
There’s an old saying that can help us to understand exactly what it means to be a real leader of others and it goes like this; ‘You’re not a leader until someone follows you’.
Blog... How is your negotiation working out?
Everyone is negotiating all the time, even when they don’t know that they are, whether it’s for a new sales deal that will smash your target or simply because you need to leave work early for your child’s school concert, and you promise to deliver a project required by tomorrow morning at lunchtime on that day in order to do so.
Blog... Are you a new sales manager? Read on…
How many times have you seen someone promoted to sales manager just because they were the best salesperson? It’s more common than you think and the best sales people don’t always make the best sales managers.
Blog... Is this your first time?
The first time you meet with a potential new client can always be a little daunting and you never quite know what to expect. It doesn’t matter that you have done your homework, researched your client, their business and the market, there is the human factor to be aware of and everyone reacts differently in any given situation.
Blog... Is selling a natural talent?
There’s little doubt that sales skills can be taught and anyone with a degree of application and desire could learn to use those skills well. However, it should also be noted that some people just seem have a natural flair and a gift for the role.
Blog... Real happiness at work?
When we ask what makes you happy at work the vast majority of people say the people they work with. Yet, how conscious are you of your friendliness factor?
Blog... The benefits of Role-Play in Training
Anyone who has ever delivered training and said to a group of delegates, “ok, we’ll now do some role-play scenarios”, will undoubtedly be familiar with the look of shock and horror coming back from at least some of the faces in the room at the very suggestion of such a thing.
Blog... What makes a good communicator?
Although the concept of communicating is easy, communicating well takes skill and practice. How many of us when we communicate are focused on the following goal…
Blog... Competency-Based Learning
This is making huge waves at all levels of learning and development, and companies are also realising that what is really important is not that employees sit through training, but that they can do something useful at the end of it.
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