Blog... What makes a good listener?
What makes a good listener?
There are a thousand and one training courses available to us that will teach us the many skills required of a good listener. All will no doubt be full of good stuff and they are often combined with other forms of outgoing communication skills such as use of words, pace, pitch, tone and of course body language etc. However, this piece will focus purely on listening as a skill or indeed a craft and assess whether everything that we have been taught is actually being put into practise. As evidence would seem to suggest that the nature of listening appears to be slowly changing in its very essence.