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Course Category: Behavioural Skills
Building Rapport Quickly Online Training Course
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- CPD Points : 1
- Video Duration : 30
Aims
Establish how to initiate a conversation by building and maintaining rapport with another person or persons.
Key Learning Outcomes
- Understand and utilise verbal and non-verbal mirroring
- Explain how to praise others in a sincere way
- Recall the 5 different value types
- Interpret another person’s communication preferences to build rapport quickly
Who Would Benefit
This module will benefit anyone who needs to build relationships with others, internally with colleagues, externally with suppliers and potential customers, to make a positive impact upon them.
Module Price - 1 Credit
Price: £25 + VAT
Price: £25 + VAT
Learning Accessibility
- WCAG 2.2 Compliant
- Written transcript of everything on screen
- Writing on screen
- Spoken narration throughout lessons
- Clear module navigation
- Ever-evolving and up-to-date content
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