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Course Category: Personal Development

Creative Problem-Solving & Decision-Making

Who Would Benefit

All employees looking to understand new ways of problem-solving and how to make better, more informed decisions.

Course Description

Delegates will learn how to make decisions and problem-solve using models and creative thinking. This course is designed to help delegates overcome problems and make considered decisions in a practical and creative way. They will learn techniques for breaking out of habitual thought patterns and developing structured problem-solving models. They will learn to use a mixture of creative problem-solving and creative decision-making techniques designed to generate multiple solutions in a variety of situations.


  • CPD Points: 12
  • Training Course Category: Personal Development
  • Recommended No. of Days: 2
  • Training Course Location: To be determined by Client
Learning Outcomes

At the end of this programme, the delegate can:

• Describe creative thinking strategies
• Explain and understand problem-solving models
• Show how to gather quality information and generate alternative solutions
• Recognise how to make more informed decisions
• Apply an attitude that challenges old patterns and assumptions

The Programme Includes:
  • What problems do we face?
  • How the brain works
  • Left Brain | Right Brain | Lateral Thinking
  • Using logic - Fishbone | Flow charts
  • Creative problem solving - Conscious | Subconscious thinking
  • Brainstorming | Mind Mapping | Zig-zag technique | "What if? And Yes, if?" Technique
  • Re-framing problems
  • Challenging old patterns and assumptions | Creating multiple solutions | Using borrowed inspiration
  • Decision making - Why people procrastinate
  • People related - Logical | Ethical
  • Deciding on a decision-making strategy
  • Decision-making models - Decision tree
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