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Course Category: Negotiation Skills
Preparation and Structure of Negotiation
CPD Points : 1
Video Duration : 39
The delegate will learn how to prepare thoroughly for a negotiation and apply a structured approach.
Key Learning Outcomes
- Explain what negotiation is
- Understand and demonstrate a structured approach to negotiation
- Construct a planned approach to negotiation in advance
- Demonstrate how to exchange concessions and not just give in
Who Would Benefit
Anyone who may become involved in a negotiation, be it with a customer, supplier or colleague.
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