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Course Category: Sales, Account Management and Consultative Selling Skills

Selling to Different Personality Types Online Training Course

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  • CPD Points : 1
  • Video Duration : 30

The delegate will learn how to appreciate the difference in personality types and select a communication style accordingly. 


Key Learning Outcomes
  • Describe personality type theory and use it to categorise customers 
  • Predict how different personalities will behave in a sales situation 
  • Define a customer's personality type quickly using verbal and non-verbal clues 
  • Adapt behaviour to build more rapport
Who Would Benefit

This module will benefit anyone in a sales role. This module helps salespeople to develop an adaptive approach to maximise the effectiveness of their relationships and interactions.

Module Price - 1 Credit
Price: £25 + VAT
Learning Accessibility
  • WCAG 2.2 Compliant
  • Written transcript of everything on screen
  • Writing on screen
  • Spoken narration throughout lessons
  • Clear module navigation
  • Ever-evolving and up-to-date content
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