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Course Category: Sales, Account Management and Consultative Selling Skills
Selling to Different Personality Types Online Training Course
CPD Points : 1
Video Duration : 30
The delegate will learn how to appreciate the difference in personality types and select a communication style accordingly.
Key Learning Outcomes
- Describe personality type theory and use it to categorise customers
- Predict how different personalities will behave in a sales situation
- Define a customer's personality type quickly using verbal and non-verbal clues
- Adapt behaviour to build more rapport
Who Would Benefit
This module will benefit anyone in a sales role. This module helps salespeople to develop an adaptive approach to maximise the effectiveness of their relationships and interactions.
Module Price - 1 Credit
Price: £25 + VAT
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