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  • cpd
Course Category: Sales, Account Management and Consultative Selling Skills

Questioning & Listening Skills Online Training Course

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  • CPD Points : 1
  • Video Duration : 30

The delegate will understand how to utilise powerful questioning techniques and the value of learning how to actively listen. 

Key Learning Outcomes
  • Demonstrate the importance of probing and awareness of the 70/30 rule 
  • Explain the 5 strategic questioning areas 
  • Employ open questions in all communications 
  • Describe the classic barriers to listening and how to overcome them
Who Would Benefit

This module will benefit anyone in a sales role who needs to establish the requirements of potential customers.

Module Price - 1 Credit
Price: £25 + VAT
Learning Accessibility
  • WCAG 2.2 Compliant
  • Written transcript of everything on screen
  • Writing on screen
  • Spoken narration throughout lessons
  • Clear module navigation
  • Ever-evolving and up-to-date content
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