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Course Category: Sales, Account Management and Consultative Selling Skills
Questioning & Listening Skills Online Training Course
CPD Points : 1
Video Duration : 30
The delegate will understand how to utilise powerful questioning techniques and the value of learning how to actively listen.
Key Learning Outcomes
- Demonstrate the importance of probing and awareness of the 70/30 rule
- Explain the 5 strategic questioning areas
- Employ open questions in all communications
- Describe the classic barriers to listening and how to overcome them
Who Would Benefit
This module will benefit anyone in a sales role who needs to establish the requirements of potential customers.
Module Price - 1 Credit
Price: £25 + VAT
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