Managing Accounts for Growth Online Training Course

• CPD Points : 1
• Video Duration : 30

The delegate will learn how to forge strong long-term customer relationships and develop a credible and sustainable customer strategy. 

• Explain how to create and implement a sustainable key account strategy 
• Develop an understanding of buyer types and selling to multiple decision-makers 
• Explain creating powerful long-term customer relationships 
• Identify the organisation’s wants, needs and expectations

This module will benefit anybody who interacts with a customer and has influence over potential repeat business. This module has particular relevance to Account Managers but is also important for anybody in a client-facing role.

• WCAG 2.2 Compliant
• Written transcript of everything on screen
• Writing on screen
• Spoken narration throughout lessons
• Clear module navigation
• Ever-evolving and up-to-date content