Blogs & Articles

Anyone who has ever delivered training and said to a group of delegates, “ok, we’ll now do some role-play scenarios”, will undoubtedly be familiar with the look of shock and horror coming back from at least some of the faces in the room at the very suggestion of such a thing.

Although the concept of communicating is easy, communicating well takes skill and practice. How many of us when we communicate are focused on the following goal…

This is making huge waves at all levels of learning and development, and companies are also realising that what is really important is not that employees sit through training, but that they can do something useful at the end of it.

Recently in one or our commercial meetings, I was asked by a new starter in our business what the difference was between ‘selling’ and ‘consultative selling’. As I began to explain I could hear myself starting to make this sound all very windswept and interesting but ultimately I realised it was actually getting to be a little confusing for the inductee as I found myself talking about it being a much more deeper and complicated process than merely selling something to someone.

For many years the HR Community have religiously collated learning and development requirements via the organisations Performance Appraisal process. From this data a schedule of interventions are normally put in place to satisfy employee needs.

Having just had a winter crisis in the NHS and with budget cuts affecting the NHS left, right and centre. Saving time, money and resources are crucial for the stability and ongoing day-to-day running of the NHS. In addition to attending courses, e-learning offers an interactive, engaging and cost-effective way of broadening your skills. Here are 3 reasons why an online e-learning platform could be beneficial to improving productivity in the NHS.

Sometimes it is quite difficult to discern between the two and there are occasions when we can walk away from a sale because we have taken the objection at face value and not sought to dig into whether it is real or not. Usually when it’s not, it is because we have somehow created doubt in the buyers mind and they are nervous about committing. Whilst there are many reasons for this, it can be as simple as we have not explained our proposition clearly enough or perhaps even the pricing structure.

Industry shows and trade exhibitions can be a great way of getting in front of a large number of prospective clients in a short space of time. Whether you are selling B2B or B2C, these events can effectively bring buyers to you. But it’s not simply a case of rocking up on the day with your wares and expecting to meet your annual sales target by the time the event closes. It’s important to properly plan if you are exhibiting at events and in doing so you should consider the following:

The learning and development industry is saturated with different approaches, models, tools and techniques that are aimed at leading and inspiring others to achieve great things.

Keep Growing Developing, growing and improving ourselves = healthy interactions What is also important is what you think of other people, especially in your relationships at work. Thinking positively about others and building relationships and trust is important, it makes us feel connected and ourselves. Research shows there is also a clear link between putting you aside, building positive relationships with trust and business performance

The shift towards digital learning is becoming inevitable. The convenience and cost-saving of learning taking place ‘on demand’ at the learners own desk or home is the biggest driver. It is highly likely that there is an element of online learning already taking place within your organisation – quite possibly done by individuals using their own initiative because of the growing wealth of content that exists on the Internet.

In our experience, when asked to score out of 10 (with 10 being high), people generally give their positivity 6 out of 10. The vast majority of people that we work with have some degree of negativity and tend to be unconsciously negative, often in denial of it, and unaware of how much we let the negativity of others affect our mood.