Blogs & Articles

There’s an old saying that can help us to understand exactly what it means to be a real leader of others and it goes like this; ‘You’re not a leader until someone follows you’.

How many times have you seen someone promoted to sales manager just because they were the best salesperson? It’s more common than you think and the best sales people don’t always make the best sales managers.

The first time you meet with a potential new client can always be a little daunting and you never quite know what to expect. It doesn’t matter that you have done your homework, researched your client, their business and the market, there is the human factor to be aware of and everyone reacts differently in any given situation.

There’s little doubt that sales skills can be taught and anyone with a degree of application and desire could learn to use those skills well. However, it should also be noted that some people just seem have a natural flair and a gift for the role.

When we ask what makes you happy at work the vast majority of people say the people they work with. Yet, how conscious are you of your friendliness factor?

Anyone who has ever delivered training and said to a group of delegates, “ok, we’ll now do some role-play scenarios”, will undoubtedly be familiar with the look of shock and horror coming back from at least some of the faces in the room at the very suggestion of such a thing.

Although the concept of communicating is easy, communicating well takes skill and practice. How many of us when we communicate are focused on the following goal…

This is making huge waves at all levels of learning and development, and companies are also realising that what is really important is not that employees sit through training, but that they can do something useful at the end of it.

Recently in one or our commercial meetings, I was asked by a new starter in our business what the difference was between ‘selling’ and ‘consultative selling’. As I began to explain I could hear myself starting to make this sound all very windswept and interesting but ultimately I realised it was actually getting to be a little confusing for the inductee as I found myself talking about it being a much more deeper and complicated process than merely selling something to someone.

For many years the HR Community have religiously collated learning and development requirements via the organisations Performance Appraisal process. From this data a schedule of interventions are normally put in place to satisfy employee needs.

Having just had a winter crisis in the NHS and with budget cuts affecting the NHS left, right and centre. Saving time, money and resources are crucial for the stability and ongoing day-to-day running of the NHS. In addition to attending courses, e-learning offers an interactive, engaging and cost-effective way of broadening your skills. Here are 3 reasons why an online e-learning platform could be beneficial to improving productivity in the NHS.

Sometimes it is quite difficult to discern between the two and there are occasions when we can walk away from a sale because we have taken the objection at face value and not sought to dig into whether it is real or not. Usually when it’s not, it is because we have somehow created doubt in the buyers mind and they are nervous about committing. Whilst there are many reasons for this, it can be as simple as we have not explained our proposition clearly enough or perhaps even the pricing structure.