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Course Category: Sales, Account Management and Consultative Selling Skills
The Art of Upselling Online Training Course
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- CPD Points : 1
- Video Duration : 30
Aims
This module will teach you about upselling, how to effectively upsell to customers and how to understand your customers' needs. You will also learn about the importance of understanding your customers' needs and some techniques for doing so, as well as exploring potential objections customers may have to upselling and how to overcome them. This will allow you to sell to your customers more effectively and in a more personalised, relatable manner.
Key Learning Outcomes
- Understanding the Art of Upselling
- Upselling and Understanding Customer Needs
- Top Tips for Effective Upselling
- Overcoming Objections to Upselling
Who Would Benefit
This module will benefit salespeople who wish to understand and improve their upselling skills.
Module Price - 1 Credit
Price: £25 + VAT
Price: £25 + VAT
Learning Accessibility
- WCAG 2.2 Compliant
- Written transcript of everything on screen
- Writing on screen
- Spoken narration throughout lessons
- Clear module navigation
- Ever-evolving and up-to-date content
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