This comprehensive training course is designed for sales professionals at all levels, from beginners to experienced salespeople, who want to cultivate ethical selling practices that build trust with customers, foster long-lasting relationships, and drive business success.
In today's competitive business landscape, ethical selling is not just a choice; it's a strategic advantage.
This course is designed to equip sales professionals with the knowledge and skills needed to excel in ethical selling, guided by the ETHICAL model.
Developed with over 25 years of industry expertise, this programme empowers salespeople to prioritise empathy, transparency, and collaboration throughout the sales process.
Participants will delve into real-world scenarios, role-playing exercises, and interactive discussions to master the art of ethical selling. Whether you're new to sales or a seasoned professional, this course offers valuable insights and practical techniques to elevate your sales performance while maintaining the highest ethical standards.
Course Duration: 2 days plus 1 day review
Course Format: Virtual or Classroom-Based
CPD Points: 12
Training Course Category: Sales and Customer Relationship Management
Upon successful completion of the course, participants will receive a certificate of achievement in Ethical Selling.
By the end of this course, participants will be able to:
Module 1: Introduction to Ethical Selling
Module 2: Empathetic Communication
Module 3: Transparency and Integrity
Module 4: Holistic Value-Centric Approach
Module 5: Informed Decision-Making
Module 6: Collaborative Relationship Building
Module 7: Adaptive Negotiation
Module 8: Learning and Growth
Module 9: Applying the ETHICAL Model in Practice
Module 10: Ethical Selling in Action