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Course Category: Leadership & Management

Performance Management Training Course

Who Would Benefit

The Performance Management Training Course is ideal for anyone at any level with organisational responsibility for delivering quality performance mamagement. 

Course Description

Delegates will learn that in a competitive and demanding environment it is becoming even more important that managers can effectively assess and monitor the performance of their teams and performance management.


This training course is designed specifically to address the main business goals within the organisation and ensure that team and individual performance is aligned to meet them.


  • CPD Points: 12
  • Training Course Category: Management & Leadership
  • Training Course Duration: 2 days
  • Training Course Location: Virtual, online or classroom-based
Learning Outcomes

At the end of this training course the delegate can:

• Demonstrate use of counselling techniques
• Improve levels of impact & influencing skills
• Understanding team and individual behaviour
• Manage conflict & understanding motivation techniques
• Show effective assessment of good/poor performance

The Programme Includes:
  • Assessment of criteria for success
  • Individual and team performance assessment
  • Assessing and measuring good / poor performance
  • Team roles & team behaviour
  • Understanding the performance appraisal process
  • The appraisal process in action
  • KPI's ~ Key Performance Indicators
  • Dealing with difficult behaviour and conflict
  • Creative staff development
  • Giving and receiving feedback
  • Identifying areas for development
  • Training and development options
  • Prioritising and setting key goals and objectives
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  • 0333 5777 144