Active Listening Skills Online Training Course

• CPD Points : 1
• Video Duration : 30

In this module, we will cover what active listening is and why it is important, the core skills for effective active listening, how to promote active listening in the workplace and the potential barriers you may encounter and how to overcome them. It plays a crucial role in supporting effective communication, encouraging teamwork, and building trust and respect between colleagues, making it an essential communication skill for individuals to foster and develop.

• An Introduction to Active Listening
• The Core Skills of Effective Active Listening
• Fostering Active Listening in the Workplace
• Potential Barriers to Effective Active Listening

This will benefit employees who wish to work better as part of a team and build effective relationships with their colleagues. It will also help leaders who wish to make their employees feel valued, heard and respected.

• WCAG 2.2 Compliant
• Written transcript of everything on screen
• Writing on screen
• Spoken narration throughout lessons
• Clear module navigation
• Ever-evolving and up-to-date content