Course Finder
Choosing the course that's right for you.
  • cpd
Course Category: Leadership & Management

Managing Conversations to Achieve Compassionate Outcomes Training Course

New course
Who Would Benefit

This session will help Team Leaders and Line Managers to feel more confident to talk to their teams about mental health and menopause issues in a compassionate way, to support the success and wellbeing of the individual, team and wider business.

Managers play a vital role in determining the health, well-being and engagement of their team.  They also play an essential part in managing the people and HR issues which can affect employee relationships.

Educating and informing Managers about mental health and the menopause will help them create a positive culture and help them respond positively with kindness, compassion and respect.

Course Description

The content of the session will include:

  • Defining mental health
  • Know your facts about the menopause, don’t make assumptions
  • Perceptions of mental health and menopause difficulties
  • Why people might not want to talk about their symptoms
  • Barriers to accessing support – stigma and stereotypes
  • Asking for help
  • Normalising conversations about the menopause and mental health
  • Feeling more confident to have the conversation one-to-one
  • Sign-posting people to support
  • Developing policy and culture to support the wellbeing of your workforce


  • CPD Points: 6
  • Training Course Category: Management & Leadership
  • Training Course Duration:1 day
  • Training Course Location: Virtual, online or classroom-based
Learning Outcomes
  • Increase their awareness of mental health and menopause difficulties
  • Appreciate the impact of struggling with mental health and menopause difficulties
  • Understand the perceptions, stigma and stereotypes which can be associated with mental health and menopause difficulties
  • Feel more comfortable and confident to talk to individuals and their teams in relation to mental health and menopause difficulties
  • Signpost people to support
  • Develop polices and cultures which support the wellbeing of their workforce
The Programme Includes:
  • Your role in creating a supportive, open and positive environment
  • Why are people reluctant to speak up
  • Understanding different personality types
  • Dealing with conflict & difficult situations
  • Preparation/ starting the conversation
  •  Powerful questions /active listening encourages people to open up
  • Confidentiality, Privacy  and Trust
  • Sign-posting to support and resources – internal and external
  • Building a plan /reviewing progress
Need to ask us a question?
Use the submission for below

You can also find us here
  • 0333 5777 144