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Course Category: Leadership & Management

Coaching Skills Training Course

Who Would Benefit

The Coaching Skills Training Course is for managers at all levels who have not received formal training in this area and wish to extend their knowledge beyond simply managing people to 'coaching' individuals to succeed.

Course Description

Managers will learn that good coaching skills are essential. The training course content will provide delegates with the tools and confidence to be able to coach their colleagues effectively providing continuous progression and development. Delegates will leave the course being able to explain and apply the key skills of a first class coach. They will be confident in choosing the most appropriate method of learning for their 'coachee' and implement regular development with maximum impact. Although the programme will be classroom based the course will include a variety of interactive exercises, which require every member of the group to take an active role.


  • CPD Points: 12
  • Training Course Category: Management & Leadership
  • Training Course Duration: 2 days
  • Training Course Location: Virtual, online or classroom based
Learning Outcomes
  • Identify personal needs and key areas to develop
  • Becoming a skilled coach
  • Give constructive feedback and develop relationships
  • Understand learning styles
  • Display an empowering style of developing others
The Programme Includes:
  • What is good coaching?
  • Coach v manager: the essential differences
  • Identifying areas to coach
  • Learning styles and how to adapt to the coachees needs
  • Communication style preferences
  • Differentiate between coaching, mentoring and counselling
  • Identifying your current style, impact and effectiveness
  • Coaching without formal authority
  • Teaching styles and teaching one to one
  • Being approachable and supportive
  • Using structure to coach
  • G.R.O.W model (Goal/Reality/Options/Will)
  • Core coaching skills – Active listening & questioning
  • Building relationships as a Coach
  • Rapport, judgement and awareness, creating personal impact and credibility
  • Empowerment and confidence
  • The principles of constructive feedback
  • Action planning and personal strategies
  • Goal setting – SMART
  • Contracting/gaining commitment
  • Coaching environments and preparation
  • Creating the right environment and preparing yourself
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