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Course Category: Healthcare

Breaking Bad News Training Course

Who Would Benefit

This training course is designed to give those who have to give bad news and broach difficult conversations with increased confidence. Delegates will leave the workshop with the tools and techniques to prepare them for a difficult conversation and ensure that they are supporting patients and relatives through a stressful time in their lives.

Course Description

Breaking bad news is never easy but it forms a part of many healthcare professional roles.


The manner, in which bad news is given can have a huge impact on the receiver. It can be so daunting and difficult that the easiest approach is to avoid it and that can often make the situation worse.


The scenarios may vary, new diagnosis, deterioration in condition or life-changing events, this workshop is designed to help you think about and prepare for different situations.


  • CPD Points: 6
  • Training Course Category: Healthcare
  • Recommended No. of Days: 1
  • Training Course Location: To be determined by Client


For more information contact Chris Dalzell


Tel: 0333 5777 144


Learning Outcomes
  • Have an understanding of the definition of bad news
  • Have an awareness of the impact of bad news
  • Be able to prepare for giving bad news
  • Have the techniques to give bad news with compassion and kindness
  • Understand the barriers to effective communication
  • Have practised giving bad news using scenarios
The Programme Includes:
  • Background and definitions
  • Getting it wrong, how does it make you feel?
  • How does the patient feel?
  • Setting the scene - preparing for the conversation
  • Using a model for giving bad news
  • Good communication skills
  • Understanding compassion and kindness
  • Practising the skills of difficult conversations
  • Evaluation and Close
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You can also find us here
  • 0333 5777 144