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Course Category: Healthcare

Advanced Communications in the NHS

Who Would Benefit

As a practitioner or someone looking for advanced communications skills for doctors, you need more than opportunities to simply acquire a set of communication skills, approaches or values.  You need to be supported to continually improve and integrate desired communication behaviours into your daily practice. This site offers some tools, information and resources to help you to do this. Being able to determine when and where to use communication is vital and will thoroughly prepare any practitioner for their busy daily challenges. 

Course Description

The main aim of this course will be to help delegates improve their communication skills and provide advanced communication skills for Doctors, both individually and within their team across the NHS. Delegates will also explore in great detail and gain an understanding of the benefits of communicating effectively and the principles of effective communication. 


They will be able to state the possible barriers to communication and ways of overcoming them and develop skills in subtle areas of conscious and subconscious communication. They will also cover the causes and consequences of misunderstandings and conflict. 


  • CPD Points: 6
  • Training Course Category: Healthcare
  • Recommended No. of Days: 1 day
  • Training Course Location: To be determined by Client


For more information contact Chris Dalzell

Tel: 0333 5777 144


Learning Outcomes
  • Explain barriers to communication
  • How to spot them and overcome them
  • Display excellent listening skills
  • Display excellent questioning skills
  • Become skilled in influencing & assertiveness
  • Know who to influence and why
  • Build rapport easily
  • Understand why you 'click' with some people and not with others
  • Demonstrate non-verbal communication skills
  • Looking for multiple signals
  • How to interpret body language accurately
The Programme Includes:
  • Barriers to communication
  • Selecting the correct method of communication
  • Understanding different personalities
  • Questioning & listening skills
  • Non -verbal forms of communication and behaviour
  • Building rapport and why it breaks down
  • Influencing & assertiveness
  • Hints and tips on the art of persuasion
  • Review personal objectives
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  • 0333 5777 144