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Course Category: Leadership & Management

Managing Remote or Flexible Workers Training Course

Who Would Benefit

The Managing Remote or Flexible Workers Training Course is designed for people at all levels with specific responsibility for managing those working at home or in a remote location. 

Course Description

The cost case for flexible working is easy to convey, savings on building costs, transport etc. – we do not want managers and staff to feel that these are the only drivers.


Flexible working has huge benefits for staff, but these can be hampered by manager’s views and corporate policy/procedures. It is for managers to remove these barriers. Some are attitudinal, some are procedural – all are under managerial control.


For staff, the issues of an overlaid home/work environment can be new and daunting. Hidden issues need to be brought out and discussed, shared and understood through facilitated sessions. When will I work? How will I be measured? Will it affect progression?


This training course addresses all these issues and more.


  • CPD Points: 6
  • Training Course Category: Management & Leadership
  • Training Recommended No. of Days: 1 day
  • Training Course Location: To be determined by Client (virtual or class-based)
Learning Outcomes
  • To be part of a network of ‘flexibility-aware’ managers
  • Knowledge of how extended teams operate and function
  • Understanding of the issues involved in managing flexible workers
  • Clarity of vision in resolution of issues
  • Comparison with other manager’s situations
  • Improved awareness of managing benefits and risks of flexibility
The Programme Includes:

What is a ‘flexible worker’? – In corporate context and in broader world

What are the most common reasons for flexible arrangements

  • And what are the most common pitfalls
  • Introducing some Local Government/ International case studies

Simple personality profiling – different people approach ‘flexibility’ differently

  • Simple Jungian type grouping
  • How do YOU approach work – what is your perspective?
  • Group discussions to relate to individual examples

 Identification of management styles related to personality

  • Didactic, ‘Laid Back’, Detailed, Controlling, Empowering, Creative, Open
  • Ramifications for each type of having flexible workers
  • How teams work and how processes may need to change
  • Group discussions to relate to specific team examples

Purpose / Ethos of flexibility

  • What can we gain from flexibility?
  • What are the risks at a team and organisational level?
  • Working remotely – socialisation, team breakdown, isolation
  • Group discussions to relate to specific team examples

Management issues raised by flexibility in corporate context

  • Focus on management tasks and workflow design
  • Evaluation of flexible workers – corporate approaches
  • Types of flexible arrangements in our organisation – choosing the most appropriate
  • When to say ‘no’ - practical solutions - problem solving for managers
  • Group discussions to relate to specific team examples
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  • 0333 5777 144