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Course Category: Healthcare

Mental Health Awareness for Senior Managers Training Course

New course
Who Would Benefit

Managers should be confident in supporting staff experiencing mental ill-health.


It is important that managers are able to spot the signs of mental ill-health, know how to approach conversations sensitively and how they can support staff experiencing mental ill-health.


Mental health is still the elephant in the room in most workplaces – employees are reluctant to raise the subject, for fear of discrimination, while managers often shy away from the subject, for fear of making matters worse or provoking legal consequences.


Source: Mind & CIPD 2018

Course Description

The course was developed to help people managers overcome these challenges.


CPD Points: 12

  • Training Course Category: Management & Leadership
  • Recommended No. of Days: 2 days
  • Training Course Location: To be determined by Client


For more information contact Chris Dalzell


Tel: 0333 5777 144



Learning Outcomes
  • Confidently support employee mental health at work
  • Spot the warning signs of poor mental health
  • Offer the right support early on
  • Have the tools, ability and confidence to have sensitive conversations
  • Intervene when needed, and signpost to the right support when needed
The Programme Includes:
  • What we mean by stress and mental health problems
  • Promoting well-being setting out why it is important to make information about mental health and well-being available to all employees
  • The skills needed to be empathetic and confidently respond to mental health issues
  • Empathy
  • Questioning and listening
  • Building Rapport
  • Understanding Non-Verbal Communication
  • Appropriate Non- judgemental language
  • Assisting tearful and upset employees
  • Managing reactions from colleagues
  • The value of a positive approach that prepares individuals and the work environment for good outcomes rather than a negative approach that starts when something goes wrong.
  • The recruitment process, based both on good practice and on the 2005 Disability Discrimination Act, advises managers on what to ask and what not to ask when recruiting.
  • Talking at an early stage, monitoring the well-being of staff and the early steps that can be taken when an employee experiences mental health problems.
  • Keeping in touch during sickness absence
  • Managing contacts in a sensitive but constructive way.
  • Returning to work -most people with mental health problems make a successful return to work with effective planning and monitoring of the return to work
  • Managing an ongoing illness while at work
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You can also find us here
  • 0333 5777 144