Choosing the course that's right for you.
Course Category: Healthcare
Mental Health Awareness for Senior Managers Training Course
Who Would Benefit
Managers should be confident in supporting staff experiencing mental ill-health.
It is important that managers are able to spot the signs of mental ill-health, know how to approach conversations sensitively and how they can support staff experiencing mental ill-health.
Mental health is still the elephant in the room in most workplaces – employees are reluctant to raise the subject, for fear of discrimination, while managers often shy away from the subject, for fear of making matters worse or provoking legal consequences.
Source: Mind & CIPD 2018
The course was developed to help people managers overcome these challenges.
CPD Points: 12
- Training Course Category: Management & Leadership
- Recommended No. of Days: 2 days
- Training Course Location: To be determined by Client
For more information contact Chris Dalzell
Tel: 0333 5777 144
- Confidently support employee mental health at work
- Spot the warning signs of poor mental health
- Offer the right support early on
- Have the tools, ability and confidence to have sensitive conversations
- Intervene when needed, and signpost to the right support when needed
The Programme Includes:
- What we mean by stress and mental health problems
- Promoting well-being setting out why it is important to make information about mental health and well-being available to all employees
- The skills needed to be empathetic and confidently respond to mental health issues
- Questioning and listening
- Building Rapport
- Understanding Non-Verbal Communication
- Appropriate Non- judgemental language
- Assisting tearful and upset employees
- Managing reactions from colleagues
- The value of a positive approach that prepares individuals and the work environment for good outcomes rather than a negative approach that starts when something goes wrong.
- The recruitment process, based both on good practice and on the 2005 Disability Discrimination Act, advises managers on what to ask and what not to ask when recruiting.
- Talking at an early stage, monitoring the well-being of staff and the early steps that can be taken when an employee experiences mental health problems.
- Keeping in touch during sickness absence
- Managing contacts in a sensitive but constructive way.
- Returning to work -most people with mental health problems make a successful return to work with effective planning and monitoring of the return to work
- Managing an ongoing illness while at work