This course will benefit any manager who wants to improve their communication, influence and motivation skills in order to manage their team and produce outstanding outcomes effectively. Success can only happen when good communication is practised across the whole team.
Become a better manager as you discover communication strategies and influencing techniques for improved workplace communication.
As a manager, it’s vital to understand both the importance of communication at work, as well as the drawbacks of miscommunication. This influencing and communication training course will equip managers with the communication strategies and influencing skills they need to successfully communicate at work. However, for managers, poor communication can disrupt work relationships and have more severe consequences, like cultivating a blame-blame culture.
On this course, you’ll explore the basic concepts of interpersonal communication in the workplace. In order to be an effective manager, it’s vital that you can effectively communicate your influence to your team. You’ll explore the potential barriers to effective communication, and identify ways to overcome them.
At the end of this programme, the delegate can: