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Course Category: Healthcare

Effective Communication Skills for Managers Healthcare Training Course

New course
Who Would Benefit

This course will benefit any manager who wants to improve their communication, influence and motivation skills in order to manage their team and produce outstanding outcomes effectively. Success can only happen when good communication is practised across the whole team. 

Course Description

Become a better manager as you discover communication strategies and influencing techniques for improved workplace communication.

As a manager, it’s vital to understand both the importance of communication at work, as well as the drawbacks of miscommunication. This influencing and communication training course will equip managers with the communication strategies and influencing skills they need to successfully communicate at work. However, for managers, poor communication can disrupt work relationships and have more severe consequences, like cultivating a blame-blame culture.

On this course, you’ll explore the basic concepts of interpersonal communication in the workplace. In order to be an effective manager, it’s vital that you can effectively communicate your influence to your team. You’ll explore the potential barriers to effective communication, and identify ways to overcome them.


  • CPD Points: 6
  • Training Course Category: Healthcare
  • Recommended No. of Days: 1
  • Training Course Location: Virtual, online or classroom-based
Learning Outcomes

At the end of this programme, the delegate can:

  • Build better relationships and become more self-aware
  • Demonstrate the importance and power of ‘words’
  • Compare the benefits of different communication networks
  • Use various communication channels in communicating assertively and positively
  • Manage conflict resolution successfully
The Programme Includes:
  • Welcome, introduction & review personal objectives
  • Defining self-awareness – how aware are we about our own behaviour
  • Enhancing self-awareness and ability to manage yourself more effectively
  • Your relationship with others – what works/what doesn’t
  • Who do we want to influence and why?
  • Assertive vs aggressive behaviour
  • Becoming aware of personal  ‘blind spots’
  • Solve pressing problems more easily, quickly and effectively
  • Build strong, open and honest relationships
  • Why do we build rapport quickly with some and not others?
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  • 0333 5777 144