Delegates who want to focus on behaviour. The behaviour of the delegates and those around them will come under scrutiny, as we determine the best way of having an impact on others and communicating with maximum effect.
Careful examination of whom to influence, why and how, will form the platform for the course which will then explore in detail the use of assertive behaviour when the situation demands it. This is a powerful course addressing the most fundamental interpersonal skills required by every single individual if they are to flourish, both professionally and personally.