Microsoft 365 Copilot Masterclass Training Course

Who Would Benefit

This course is designed for learners who want a broad, practical understanding of Microsoft 365 Copilot across the core Microsoft 365 apps and business workflows. It will benefit managers, department leads and teams preparing for wider Copilot adoption in their organisation.

Course Description

The Microsoft 365 Copilot Masterclass brings together foundations, communication, content creation, data analysis, presentations, agents and adoption into one comprehensive programme. Learners will explore cross-application workflows, practical business scenarios, responsible AI use and ways to measure productivity value and return on investment.

Course Category: IT, Microsoft and Social Media
Recommended No. of Days: 2
Course Location: Virtual or classroom

Learning Outcomes

Understand the core capabilities and responsible-use principles of Microsoft 365 Copilot.
Use Copilot across Outlook, Teams, Word, Excel and PowerPoint for common business tasks.
Build practical workflows that connect communication, documents, data and presentations.
Explain how agents can extend Copilot for specific business use cases.
Plan adoption approaches that manage expectations, support governance and measure value.

The Programme Includes:

Microsoft 365 Copilot foundations, including Copilot Chat, data permissions and security.
Prompt engineering fundamentals and best practices for effective prompting.
Overview of Copilot Pages, Search and Notebooks.
Copilot in Outlook for email drafting, summarisation and prioritisation.
Copilot in Teams for meeting preparation, follow-up and collaboration workflows.
Copilot in Word for creating, refining and summarising documents.
Copilot in Excel for analysis, formulas, visualisation and insight generation.
Copilot in PowerPoint for creating, improving and presenting slide decks.
Introduction to Copilot Agents, Agent Builder, knowledge sources and instructions.
Real-world business scenarios, adoption planning, governance, ROI and practical exercises.