Microsoft 365 Copilot Foundations Training Course

Who Would Benefit

This course is ideal for anyone new to Microsoft 365 Copilot who wants to understand what it is, how it works and how to use it safely and effectively in everyday work. It is useful for business users, administrators, team leaders and professionals who want to build confidence before using Copilot across Microsoft 365.

Course Description

This course introduces learners to the core concepts, tools and responsible-use principles needed to get started with Copilot. Participants will explore how Copilot uses organisational data, how to write effective prompts and how to apply Copilot to common productivity tasks such as summarising, researching, brainstorming and drafting business content.

Course Category: IT, Microsoft and Social Media
Recommended No. of Days: 1
Course Location: Virtual or classroom

Learning Outcomes

Explain what Microsoft 365 Copilot is and where it is available across Microsoft 365.
Describe how Copilot uses permissions, organisational data and Microsoft Graph-grounded responses.
Apply prompt engineering to produce clearer, more useful outputs.
Use Copilot Pages, Search and Notebooks to organise information and support collaboration.
Identify responsible AI practices, verification techniques and common productivity pitfalls.

The Programme Includes:

Introduction to Microsoft 365 Copilot and its role in modern workplace productivity.
Comparison of Copilot Chat and Microsoft 365 Copilot capabilities.
Overview of data privacy, security, permissions, copyright and licensing considerations.
Explanation of Microsoft Graph-grounded responses and organisational data access.
Practical guidance on how to talk to Copilot effectively.
Prompt-writing techniques, refinement strategies and dos and don’ts.
Activities using work data, uploaded documents and practical prompting exercises.
Introduction to Copilot Pages for collaborative AI content creation.
Use of Copilot Search and Notebooks to find, organise and reuse information.
Everyday business scenarios including summaries, action plans, reports and brainstorming.