Copilot in Outlook and Teams Training Course

Who Would Benefit

This course is designed for professionals who rely on email, meetings, and collaboration tools like Teams to manage their work. It will benefit managers, employees and anyone who wants to communicate more clearly, reduce meeting admin and improve follow-ups across Outlook and Teams.

Course Description

Copilot in Outlook and Teams focuses on using AI to improve communication and collaboration workflows. Delegates will practise drafting and refining emails, summarising threads, preparing for meetings, capturing actions and decisions, and turning conversations into clear follow-up plans.

Course Category: IT, Microsoft and Social Media
Recommended No. of Days: 1
Course Location: Virtual or classroom

Learning Outcomes

Use Copilot in Outlook to draft, rewrite and summarise emails effectively.
Apply Copilot to manage inbox priorities, calendar tasks and meeting scheduling.
Use Copilot in Teams chats, channels and meetings to improve collaboration.
Capture meeting actions, decisions and follow-up tasks accurately.
Build end-to-end communication workflows from preparation to post-meeting follow-up.

The Programme Includes:

Introduction to Copilot capabilities in Outlook and Teams.
Email drafting, rewriting and tone improvement techniques.
Summarising long email threads and creating responses from context.
Inbox management, prioritisation and calendar productivity techniques.
Meeting scheduling support and preparation workflows.
Using Copilot in chats, channels and collaborative conversations.
Real-time meeting assistance, summarisation and recap techniques.
Capturing actions, decisions and next steps from meetings.
Practical scenarios for communication workflows and status updates.