Problem Solving & Decision Making

Who Would Benefit

All employees looking to understand new ways of problem-solving and how to make better, more informed decisions.

Course Description

Delegates will learn how to make decisions and problem solve using models and creative thinking. This course is designed to help delegates overcome problems and make considered decisions in a practical and creative way. They will learn techniques for breaking out of habitual thought patterns and developing structured problem solving models. They will learn to use a mixture of creative problem solving and creative decision-making techniques designed to generate multiple solutions in a variety of situations.

CPD Points: 12
Course Category: Personal Development
Recommended No. of Days: 2
Course Location: To be determined by Client

Learning Outcomes

At the end of this programme the delegate can:

• Describe creative thinking strategies
• Explain and understand problem solving models
• Show how to gather quality information and generate alternative solutions
• Recognise how to make more informed decisions
• Apply an attitude that challenges old patterns and assumptions

The Programme Includes:

What problems do we face?
How the brain works
Left Brain / right Brain / lateral thinking
Using logic ~ Fishbone/Flow charts
Creative problem solving - Conscious/subconscious thinking
Brainstorming/Mind Mapping/Zig-zag technique/What if? And Yes if? Technique
Re-framing problems
Challenging old patterns and assumptions/Creating multiple solutions/Using borrowed inspiration
Decision making ~ Why people procrastinate
People related ~ Logical/Ethical
Deciding on a decision making strategy
Decision making models ~ Decision tree