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  • cpd
Course Category: Management & Leadership

Business Management

Who Would Benefit

All those responsible for the smooth running of the organisation. Business managers in title or operations managers who take responsibility for the management of employees and business activity.

Course Description

Managing people and operations is never easy.


This course is designed to help delegates understand the business and commercial needs of the company and gain an appreciation of exactly how their role fits into the company matrix.


They will explore the actions needed to maximise every opportunity and view every probability conducting a thorough analysis of their part in the internal supply chain. Each delegate will gain an understanding of how a business makes money and the intricacies of profit and profitability.


They will also study the effects and consequences that their own decision-making has on the bottom line and how this affects business overall.


  • CPD Points: 12
  • Course Category: Management & Leadership
  • Course Duration: 2
  • Course Location: Virtual or classroom based
Learning Outcomes
  • Display explainable decision making & problem solving strategies
  • Demonstrate effective people and planning skills
  • Understanding SWOT analysis and your core market
  • Manage operations and costs effectively
  • Explain what is effective business management
The Programme Includes:

Day One:

  • Business management ~ a definition
  • Corporate structures ~ how businesses are organised
  • What drives the Profit & Loss account?
  • Sales V’s Marketing orientation

 - Assessment of business orientation

 - Individual customer needs

  • Strategic business planning

                         - S.W.O.T. analysis & strategic options

                         - P.E.S.T analysis

  • Pareto principle

                         - Priority customers

                         - Customer shared features


Day Two:

  • Managing risk and how far organisations will gamble
  • Takeovers, mergers and acquisitions and their impact and effects
  • Managing costs
  • Understanding cash flow
  • Targets and incentives
  • Analysis of potential growth
  • The decision-making processes: what they are, how they differ, and who controls them
  • Discover the consequences of making a poor decision
  • People management strategy
  • Developing people for success
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