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Course Category: Healthcare

Mental Health Awareness for Senior Managers (MHFA Accredited)

New course
Who Would Benefit

Managers should be confident in supporting staff experiencing mental ill health.


It is important that managers are able to spot the signs of mental ill health, know how to approach conversations sensitively and how they can support staff experiencing mental ill health.


Mental health is still the elephant in the room in most workplaces – employees are reluctant to raise the subject, for fear of discrimination, while managers often shy away from the subject, for fear of making matters worse or provoking legal consequences.


Source: Mind & CIPD 2018

Course Description

This is a MHFA Accredited course


The course was developed to help people managers overcome these challenges.


CPD Points: 12

  • Course Category: Management & Leadership
  • Recommended No. of Days: 2 days
  • Can this course be accredited? Yes
  • Course Location: To be determined by Client


For more information contact Chris Dalzell


Tel: 0333 5777 144



Learning Outcomes
  • Confidently support employee mental health at work
  • Spot the warning signs of poor mental health
  • Offer the right support early on
  • Have the tools, ability and confidence to have sensitive conversations
  • Intervene when needed, and signpost to the right support when needed
The Programme Includes:
  • What we mean by stress and mental health problems
  • Promoting well-being setting out why it is important to make information about

mental health and well-being available to all employees

  • The skills needed to be empathetic and confidently respond to mental health issues
  • Empathy
  • Questioning & listening
  • Building Rapport
  • Understanding Non-Verbal Communication
  • Appropriate Non- judgemental language
  • Assisting tearful and upset employees
  • Managing reactions from colleagues
  • The value of a positive approach that prepares individuals and the work

environment for good outcomes rather than a negative approach that

starts when something goes wrong.

  • The recruitment process, based both on good practice and on the 2005 Disability Discrimination Act, advises managers on what to ask and what not to ask

when recruiting.

  • Talking at an early stage, monitoring the well-being of staff and the

early steps that can be taken when an employee experiences mental

health problems.

  • Keeping in touch during sickness absence
  • Managing contact in a sensitive but constructive way.
  • Returning to work -most people with mental health problems make a successful return

to work with effective planning and monitoring of the return to work

  • Managing an ongoing illness while at work
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You can also find us here
  • 0333 5777 144