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Course Category: Negotiation Skills
The Psychology of Negotiation
CPD Points : 1
Video Duration : 32
The delegate will understand more about the mind games that people play in the negotiation process and how to employ strategies to overcome them.
Key Learning Outcomes
- Display how to react and adapt to Parent, Adult, Child responses
- Explain how to resist manipulation
- Describe the 4 negotiation styles
- Name the appropriate responses to negotiation gambits
Who Would Benefit
Those involved in negotiation who want to gain an advantage by exploring the role of the human mind in the process.
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