Managing trainees in difficulty in the healthcare sector
The diagnostic framework and suggested management options attempt to provide guidance on the identification, support and management of trainees in difficulty and to provide clinicians with a systematic approach to dealing with these challenging and often complex issues. The pre-eminence of maintaining patient safety should be paramount when managing trainees in difficulty. Formal management guidelines and protocols from your local LETB/Deanery or NHS employing organisation supersede this guidance in all circumstances.
In dealing with any serious performance issue remember that there are often many dimensions to the problem.
Do not try to deal with complex scenarios on your own!
Escalate and engage local and regional resources at your disposal in a proportionate manner. Effective and fair management of trainees in difficulty requires an objective assessment of the circumstances. It is important to involve an experienced colleague early to assist in identifying and exploring underlying factors and to help set clear goals for improvement. Remember: early and proportionate intervention may prevent problems becoming intractable.
Early intervention is essential if adverse consequences are to be avoided for patients, the doctor concerned and his/her colleagues. Early recognition and appropriate intervention, coupled with effective feedback and appropriate support for trainee and trainer are essential if trainees in difficulty are to be managed effectively and successfully.
Source : NACT UK
Maguire Healthcare Training can assist in developing the practical skills required in this sometimes challenging element of the role and help build confidence.
Alternatively call us on 0333 5777 144 to talk through how we can help you with developing non-clinical skills.