Making the Most of Webinars


Webinars can be valuable when they are offered and consumed under the right circumstances. Indeed, in certain cases, webinars have advantages over other types of learning. Webinars don’t require the time or expense of travel. And participation in webinars doesn’t generally require an extensive network.

At Maguire we work hard to make the experience worthwhile and a valuable learning experience, they involve interactive elements; discussion, polls, quizzes and Q&A sessions and we follow up the webinars with a survey to enable us to continually improve the content and delivery. The webinars are run by the Maguire Facilitators.


Webinars can be run in-house or as an ‘open’ webinar.


  • Effective Leadership           1+2+3 webinars
  • Change Management          1+2+3 webinars
  • Change Management          1+2+3 webinars
  • Developing Resilience                                         1 webinar
  • Innovation & Creativity                                       1 webinar
  • Conflict Resolution                                              1 webinar
  • Chaperone Training within the GP Practice            1 webinar
  • Safeguarding                                                     1+2  webinars


Effective Leadership (1)                                                   

Styles of Leadership

  • To recognise different styles of leadership for different situations.
  • To work with others’ skills and competencies to deliver quality outcomes.

Great leaders talk from the heart and make it clear where they come from, what they believe, and how their beliefs will impact upon work relationships.  Leadership starts with looking at yourself – who you are, what you stand for and how well yourself. 

During this webinar, participants will learn about:

- differentiating a leader from a manager

- recognising and applying different leadership styles

- identifying own leadership style and learning how to implement it effectively


Effective Leadership (2)

Motivational Leadership                                                           

Understanding of the principles of motivation in order to improve morale and performance

  • Identify motivating and de-motivating factors in and out of work
  • Identify practical strategies for motivating

Understanding people is the key to motivating them.  People are motivated in different ways - some people works towards goals whilst others work to get away from problems.  Once equipped with this knowledge about a person there are a number of techniques and tactics can be used to motivate the people at work.

During this webinar, participants will learn about:

- Practical models of motivation and their application

- understanding the nature of motivation

- inspiring and motivating others to deliver to their full potential


Effective Leadership (3)

Coaching others                                                                       

  • To understand what coaching is and what it can deliver
  • To review the advantages and disadvantages of a coaching leadership style
  • To develop a coaching skills to support professional development

Coaching is one of the most effective methods of enhancing performance.  It involves deliberate and specific activities that are designed to help people develop their skills by learning on the job.  A good coach leads highly productive teams who are keen to learn new skills and as a result significantly increase the cost effectiveness and efficiency of their department/ organisation.

During this webinar, participants will learn about:

-  coaching as a leadership skill

-  How to effectively coach to improve performance

-  Ways to coach and the benefits


Change Management (1)                                                 

Managing Change

  • To understand and communicate change to get the desired effects.
  • To implement change that engages hearts and minds.

Everyone goes through a similar emotional pathway when dealing with significant change.  Understanding the emotional response to change will help in minimising its impact.

During this webinar, participants will learn about:

- The issues and costs associated with change

- Driving and managing change

- working from setback to comeback


Change Management (2)

Collaborative Working                                                              

To explore the different modes of collaboration

  • To review the advantages and disadvantages of different styles of collaboration

Collaborative working is about really understanding the other party’s needs and drivers - and then exploiting the joint knowledge and capabilities of both to create new and symbiotic value.  It is this sharing of strategic intent that sits at the core of effective collaboration and is the catalyst for creating added value.

During this webinar, participants will learn about:

- What collaboration is and how it can be encouraged

- The styles of collaboration and how they impact on others

- How to collaborate well and effectively for both parties


Change Management (3)

Time Management                                                                   

To understand differing priorities and the difference between urgent and important tasks.

  • To determine what tasks can be delegated and how to effectively delegate.

The focus of the webinar is around deciding and defining which tasks are important and which tasks are urgent to determine priorities in the workplace.  In addition, the webinar will look at how tasks that can be delegated are passed on in effective ways to support time management.

During this webinar, participants will learn about:

-  Ways to assess the urgency and the importance of various tasks

-  How to managing changing priorities

-  Ways to manage and delegate tasks


Developing Resilience (1)                                                

Personal Resilience

  • To look at how resilience can be developed
  • To determine the difference between resilience, coping and putting up with stuff
  • To understand the role of stress management in resilience

Resilience is the ability to cope with rapidly changing environments and to recover quickly from setbacks and adversity.  More resilient people stay committed and increase their efforts when the going gets tough.  It used to be thought that people were born with resilient attributes; we now know that anyone can improve their resilience through effective training and development.

During this webinar, participants will learn about:

- understanding resilience, pressure, stress and adversity

- What resilience means to you and ways that you can develop it

- Eight ways to build resilience in yourself and others


Developing Resilience (2)

Team Resilience                                                                      

  • To understand how resilience relates to teamwork
  • To improve team working through resilience
  • To look at ways to build a culture of engagement

Resilience teams are managed and lead well.  They decide what activities to pursue — from preparing for emergencies, to helping each other grow and develop, to learning new, to setting goals a group can work on.  Along the way, teams have fun while building trust and relationships that help support each other.

During this webinar, participants will learn about:

- How resilience can be recognised and developed in teams

- engaging hearts and minds

- Ways to build and develop resilient teams


Developing Resilience (3)

Organisational Resilience                                                                  

  • To explore how organisations can become adaptive to
  • To understand how organisations should address crises and adversity

Resilient organisations strive to be prepared for the best, but also for the worst where organisational learning inward and outward is nurtured and encouraged.  This webinar will look at understanding the key mechanisms that organisations should develop to best cope with ongoing and continuous change and to recover from adversity.

During this webinar, participants will learn about:

  • how to adapt to changing circumstances to ensure longevity of the organisation
  • designing resilient systems to deliver results
  • the culture needed for organisational resilience


Understanding and Developing Strategy                                        

  • To understand the fundamentals of strategic thinking and how it is used in developing strategy.
  • To translate strategic plans into action through effective leadership at the appropriate level.

During this webinar, participants will learn about:

- The basic principles of strategic planning and thinking in shaping the business culture and creating organisational excellence

-  The benefits of thinking strategically

-  Their role in leadership in building the tactical plans to deliver the strategy

This module will be delivered around exploring a vision, working with a strategic analyses to develop a strategic plan.


Innovation and Creativity                                                 

  • To develop skills in innovation, lateral thinking and creativity
  • To look at ways to generate creative solutions to issues and problems

This webinar will be delivered around a productive and versatile technique for generating innovative ideas for products or services looking at the offering from seven different perspectives and for generating plenty of strongly innovative ideas.

During this webinar, participants will learn about:

- How to generate ideas using a variety of methods

- Ways of organising for innovation

- generate creative solutions for specific business issues


Conflict Resolution                                                         

  • To look at conflict and how it arises
  • To explore the role of communication in conflict and how to use communication well
  • To look at ways to work well with conflict and methods of resolving conflict effectively

Conflict is a natural part of life.  Whether you’re at work, at home, or in social situations, clear and conscious communication can be difficult to sustain at times.  Conflict can be seen as an opportunity for understanding, growth and change. This webinar looks at how and why conflict arises and provides insights into how it can be resolved constructively.

During this webinar, participants will learn about:

- Why conflict arises

- How conflict can be beneficial

- Strategies for understanding and managing conflict


Chaperone training within the GP Practice

  • To understand why is a chaperone needed?
  • Following the GMC Guidelines
  • When are they needed?


A formal chaperone is usually a clinical health professional, such as a nurse, or can be a specifically trained non-clinical staff member, such as a receptionist. This person will have a specific role to play during the consultation and this role should be made clear to both the patient and the person undertaking the chaperone role. Members of staff who undertake a formal chaperone role must undergo training so that they develop the competencies required for the role.

During this webinar, participants will learn about:

  • The role of a chaperone


  • What is an intimate examination?
  • Induction of new staff -procedure
  • Roles and responsibilities
  • Developing a policy and mechanism for raising concerns


Safeguarding – (1 + 2)

  • To understand the statutory requirements for Safeguarding children, young people and adults at risk of harm or abuse.
  • Understanding the Accountability and Assurance Framework and how it sets out roles, duties and responsibilities

Safeguarding adults at risk of abuse or neglect is a collective responsibility. Whilst individuals and organisations have distinct roles, the system cannot operate effectively unless the different individuals and organisations work together.

“It falls to us all in the NHS to give our hands to these endeavours” Dr Peter Green, Consultant in Child Safeguarding


During this webinar, participants will learn about:

- Definitions of harm or risk of harm

- Roles and responsibilities

-Safe Recruitment

-Information Sharing





To discuss webinars in more detail, please call Chris Dalzell 0333 5777144 or email her on