HR Skills for Managers Training Course

Who Would Benefit

The HR for Non-HR Managers Training Course has been purposely designed for Team Leaders, Supervisors and Managers who have to perform HR duties as part of their role but have not received formal training in the area.

Course Description

This 2-day training course provides non-HR managers with knowledge on essential key HR areas throughout the employee life-cycle, helping them take ownership for the development of their team to include managing the tougher sides of people management. By empowering managers to handle HR issues themselves by owning the problems and liaising with HR to ensure the ideal outcome is always achieved, quickly and effectively.

CPD Points:12
Training Course Category: Management & Leadership
Recommended No. of Days:2 days
Can this course be accredited?: Yes
Training Course Location: Virtual or class-based

Learning Outcomes

At the end of this programme the delegate can:

Respond with confidence to day to day issues as they arise in the workplace
Make recruitment decisions based upon a fair and objective process
Manage complaints of bullying and harassment in the workplace
Recognise when their body language is inconsistent with the message they want to get across and rectify accordingly

Recognise why procedures are so important when dealing with disciplinary matters and when it is likely to be fair to dismiss an employee

Recognise a grievance and how to respond accordingly
Measure performance, recognise any ‘performance gap’ and act to close accordingly

Managing both - short and long term absence effectively
Know when to escalate matters and/or seek further assistance

The Programme Includes:

Fundamental employment rights and employer responsibilities
Links between manager role and employment law
Help people deal with the challenges of complex and rapid change
What is really meant by the words equality, diversity ,inclusion and unconscious bias
Managing absence
Efficient discipline structure
Dealing with poor performers
What is a grievance and what causes one?
Putting planning strategies into place to deal with demanding situations
When to involve HR managers in relations