The Assertive or the Aggressive Manager: Which are you?
Some managers fail to notice the distinction between assertiveness and aggression. Those that ?rule by fear? as a result of their aggressive tendencies will eventually find that their employees become resentful, unproductive and disloyal. This in turn is likely to have an adverse impact upon the manager?s own career. For mangers and leaders, the ability to recognise and react appropriately to aggressive behaviour ? whether in themselves or in other people ? is an essential skill.
Maguire Training?s Assertive versus Aggressive Behaviour course outlines the key differences between assertive and aggressive behaviour enabling delegates to recognise which is which, and equips them with the skills and strategies to enable them to deal with aggressive behaviours effectively.
In simple terms, to be assertive is to be firm, put your point across and and stand your ground whilst acknowledging the needs and viewpoints of others. To be aggressive is to impose your will regardless of the impact this may have on others.
Whilst you may consider yourself an assertive leader, others may interpret your behaviour as aggressive. So which are you? Here?s a simple quiz which, answered honestly, may give you an indication. All you have to do is decide which behaviour ? A or B ? would most closely match your own in each given situation.
If your answered mostly ?A?s your behaviour might be interpreted as aggressive rather than assertive. Don?t worry; this can be addressed with effective business skills training, and thanks to Maguire Training?s innovative E-learning platform, Assertive versus Aggressive Behaviour is available as an online training course which allows delegates to study this important topic at a time and place of their own preference.