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Course Category: Management Skills
Managing Good/Poor Performance
CPD Points : 1
Video Duration : 44
The delegate will learn how to distinguish between good and poor performance and monitor accordingly.
Key Learning Outcomes
- State the difference between competence and commitment
- Assess where their team members currently sit on the competency / commitment matrix
- Identify why performance potential is not reached for 3 typical individual scenarios
- Recall what the typical performance gaps are
Who Would Benefit
For managers at all levels and team leaders who wish to improve how they handle differing levels of performance from individuals.
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