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Matrix Management (Managing Remote/Virtual Teams)

Duration: 3 Days (2 days plus 1 day follow up)

 

The emphasis of this course can focus on matrix management or managing remote or virtual teams. Designed for all managers involved in cross functional operations and projects. The course will examine how to manage and measure cross functional or multi-site processes and performance. Delegates will gain a deeper understanding of how to manage cultural, communication, conflict, technical or competence barriers.

Content includes:

 

• Developing the right ‘Mind Set’ for cross functional management
  
• Cultural issues and organisational structure
  
• Setting realistic goals and objectives
  
• Developing a Communication strategy
  
• Managing systems and controlling waste
  
• Increasing output and productivity whilst maintaining an efficient cost analysis
  
• Defining customer expectations
  
• Effective motivation strategies and managing/leading teams
  
• Handling disillusionment and conflict
  
• Evaluating and monitoring key performance factors
  
• Making the most of your time

 

Associated courses to the above subject include:

- Strategic Selling
- Advanced Negotiation Skills

Click here if you would like to request more information