Course Finder
Choosing the course that's right for you.
  • cpd
Course Category: Sales Training

Interpersonal Selling Skills

Who Would Benefit

This course is designed for people in sales or business development role and who want to employ a consultant style approach to way in which the engage with and manage or client relationships.

This course would benefit all managers who are looking to develop a natural and more informal style of coaching. Delegates will focus on techniques to help others achieve their personal and professional goals in a variety of everyday work situations

Course Description

This interactive workshop will explore in detail the interpersonal skills which are so vital for persuasion, gaining agreement and developing a mutually beneficial client relationship.  The course will examin a wide range of interpersonal or ‘human’ skills which will enable sales people to build rapport, interact socially, convey personal credibility and influence with subtlety.

 

  • CPD Points: 12 (18 if follow up day applied)
  • Course Category: Sales & Account Management
  • Recommended No. of Days: 2 days plus 1 day
  • Course Location: To be determined by Client
Learning Outcomes
  • Understand the key phases involved in engaging with clients
  • Prepare thoroughly for a client meeting
  • Build rapport quickly with a range of different personality types
  • Effectively explore the wants, needs and expectations of a client
  • Confidently handle objections & gain commitment
The Programme Includes:
  • The persuasive process – 5 key phases
  • Preparing for the client meeting – The A.I.M. method (active info-intention-mindset)
  • Engaging a client ~ finding social links, matching tempo and body language, making observations
  • Exploring skills ~ 7 stage questioning process Convincing technique
  • The F.A.B. formula
  • Applying FAB to your businesses offerings and solutions
  • Gaining agreement – tips and practice
  • Converting objections
  • Committing a client ~ Noticing buying signals
  • Building rapport quickly and easily with clients
  • A.K. - appealing to thinking styles
  • Unconscious influence ~ Cialdini’s 7 laws of influence
Need to ask us a question?
Use the submission for below

You can also find us here
  • 0333 5777 144
  • info@maguiretraining.co.uk