< Go Back

Using NLP for Building Rapport

 

Duration: 2 Days

 

This workshop will explore Neuro-Linguistic Programming and other personality based concepts with the aim of improving a professional ‘persuaders’ impact. Delegates will learn how to understand personal communication and behaviour styles and activity and how to react accordingly.

 

Content includes:

• What is NLP & what it can be used for?
• How to apply the skills and techniques
• NLP’s power as a communication developer
• How we measure successful communication
• How to look for tangible results when communicating
• The essence of rapport
• Why do we build rapport easily with some and not with others?
• Communication channels - Visual, auditory and kinaesthetic types
• Eye accessing cues & mirroring and pacing people
• Understanding personal strategies
• The 5 personal decision making strategies
• Personality styles ~ Overview of the ‘Insights’ personality profile
• Challenging personalities and how to handle them
• Matching & mismatching
• Managing conflict

Associated courses to the above subject include:

- Influencing & Assertiveness
- Effectiveness/Communication Skills

Click here if you would like to request more information