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  • cpd
Course Category: Management & Leadership

Advanced Communication Skills

Who Would Benefit

Delegate who want to focus on behaviour.  The behaviour of the delegates and those around them will come under scrutiny as we determine the best way of having an impact on others and communicating with maximum effect.

Course Description

Careful examination of who to influence, why and how will form the platform for the course which will then explore in detail the use of assertive behaviour when the situation demands it.  This is a powerful course addressing the most fundamental inter-personal skills required by every single individual if they are to flourish, both professionally and personally.

 

  • CPD Points: 6
  • Course Category: Management & Leadership
  • Recommended No. of Days: 1
  • Course Location: To be determined by Client
Learning Outcomes
  • Build rapport quickly
  • Employ advanced communication skills techniques
  • Determine the difference between assertive v’s aggressive behaviour
  • Develop personal presence & impact
  • Apply transactional analysis
The Programme Includes:
  • What is advanced communication?
  • Who are you communicating with ~ your sphere of influence
  • Identifying the different personality types
  • Identifying your communication strengths & weaknesses
  • Building a personal communication strategy
  • Developing personal presence
  • The power of influence, communication, body language and assertiveness
  • The verbal / toned / physical split
  • Transactional analysis
  • Comparing parental and childlike behaviour
  • Transactional analysis in action
  • Influencing styles
  • Communication channels ~ VAK
  • Building rapport quickly
  • Non-verbal forms of communication and behaviour
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You can also find us here
  • 0333 5777 144
  • info@maguiretraining.co.uk