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  • cpd
Course Category: Sales, Account Management and Consultative Selling Skills

Selling to Different Personality Types

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  • CPD Points : 1
  • Video Duration : 29
Aims

The delegate will learn how to appreciate the difference in personality types and select a communication style accordingly. 

 

Key Learning Outcomes
  • Describe personality type theory and use it to categorise customers 
  • Predict how different personalities will behave in a sales situation 
  • Define a customer's personality type quickly using verbal and non verbal clues 
  • Adapt behaviour to build more rapport
Who Would Benefit

Anyone in a sales role. This module helps sales people to develop an adaptive approach to maximise the effectiveness of their relationships and interactions.

Module Price - 1 Credit
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