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  • cpd
Course Category: Sales, Account Management and Consultative Selling Skills

Questioning & Listening Skills

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  • CPD Points : 1
  • Video Duration : 46
Aims

The delegate will understand the how to utilise powerful questioning techniques and the value of learning how to actively listen. 

Key Learning Outcomes
  • Demonstrate the importance of probing and awareness of the 70/30 rule 
  • Explain the 5 strategic questioning areas 
  • Employ open questions in all communications 
  • Describe the classic barriers to listening and how to overcome them
Who Would Benefit

Anyone in a sales role with a need to establish the requirements of potential customers.

Module Price - 1 Credit
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