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  • cpd
Course Category: Sales, Account Management and Consultative Selling Skills

Maximising Incoming Business

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  • CPD Points : 1
  • Video Duration : 33
Aims

The delegate will learn about the essentials of dealing with incoming calls and enquiries and how to make the most of every opportunity. 

Key Learning Outcomes
  • Explain how much opportunity there is in incoming business 
  • Describe 7 key questioning areas • Identify how to create need 
  • Demonstrate how to use gentle bargaining to ensure commitment
Who Would Benefit

This module will benefit anyone with responsibility for developing or handling in-bound sales enquires or looking to move into this role.

Module Price - 1 Credit
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