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  • cpd
Course Category: Sales, Account Management and Consultative Selling Skills

Managing Accounts for Growth

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  • CPD Points : 1
  • Video Duration : 49
Aims

The delegate will learn how to forge strong long-term customer relationships and develop a credible and sustainable customer strategy. 

Key Learning Outcomes
  • Explain how to create and implement a sustainable key account strategy 
  • Develop an understanding buyer types and selling to multiple decision makers 
  • Explain creating powerful long-term customer relationships 
  • Identify the organisation’s wants, needs and expectations
Who Would Benefit

Anybody who interacts with a customer has influence over potential repeat business. This module has particular relevance to Account Managers, but is also important for anybody in a client-facing role.

Module Price - 1 Credit
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